Privacy Policy

Drop & Go Dumpsters ("we", "us", "our") is a dumpster rental business located in Canfield, Ohio. This policy explains what information we collect when you use our website or book a dumpster, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, phone number, email address, delivery address, the dumpster size you choose, your drop-off and pickup dates, and any notes you add.
• Payment information: card payments are handled by our payment processor, Stripe. We do not see or store your full card number.
• Information collected automatically: basic data about your visit, such as your browser type, device, pages viewed and general location, through cookies and similar tools.

How we use your information

• To schedule, deliver and pick up your dumpster.
• To take payment, add sales tax, and email your receipt.
• To contact you about your booking by phone, text or email.
• To answer your questions and give customer support.
• To improve our website and services, and to keep our business records and meet legal requirements.

Text messages

If you give us your mobile number, we may send text messages about your booking, such as delivery and pickup updates. Message and data rates may apply. Reply STOP to stop texts at any time, or HELP for help. We do not sell or share your mobile number or text-message consent with third parties for their marketing.

How we share information

We do not sell your personal information. We only share it with:

• Service providers that help us run the business, such as our payment processor (Stripe), our website and customer-management software, and email and text-message providers. They may only use it to provide services to us.
• Authorities, when the law requires it or to protect our rights, property or safety.
• A buyer or successor, if our business is sold or transferred.

Cookies

Our website uses cookies to work properly and to understand how visitors use it. You can block or delete cookies in your browser settings, but some parts of the site, such as booking, may not work correctly.

How long we keep information

We keep your information for as long as we need it to provide our services, keep business and tax records, settle disputes, and meet legal requirements.

How we protect information

We use reasonable safeguards to protect your information. No website or system is 100% secure, so we cannot guarantee complete security.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop marketing messages. Contact us using the details below. We may keep some information when the law requires it.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Links to other websites

Our website may link to other sites, such as Google Maps. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The new version will be posted on this page with a new "Last updated" date.

Contact us

Drop & Go Dumpsters
Canfield, Ohio
Phone: (330) 550-2806
Email: [email protected]